Chapter 5 (score 95%)

1
A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network?
Safe Mode
Safe Mode with Networking Support
Real Mode with Networking Support
Safe Mode with Rollback Support

2
Which mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system?
real mode
protected mode
virtual real mode
compatibility mode

3
Which operating mode is used by Windows XP to run a DOS application?
protected mode
64-bit mode
virtual real mode
real mode

4
A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?
Recovery Console
Windows Disk Manager
msconfig
fix /mbr

5
Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP?
the Microsoft Compatibility Assistant
the Windows XP Hardware Compatibility List
the Microsoft Knowledge Base
the Windows XP manual

6
A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly?
Run HWINFO.EXE to verify that all devices are listed.
Use the Windows XP Msconfig utility to prove that all the devices are operational.
Use the Windows XP Testall utility to confirm that the devices are operational.
Use the Device Manager utility to ensure that all the devices are operational.

7
A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this?
Windows Task Manager
Windows Vista Setup Wizard
Microsoft Management Console
Windows User State Migration Tool

8
Which two operating systems can function correctly on a system with 64 MB of RAM? (Choose two.)
Windows XP Home
Windows XP Professional
Windows XP Media Center
Windows Vista Home Basic
Windows Vista Home Premium

9
Which registry file contains information about the hardware and software in the computer system?
HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HKEY_USERS

10
What are two features of the Microsoft Management Console (MMC)? (Choose two.)
MMC logs a history of application events.
It organizes operating system snap-ins.
It can be used to create customized MMCs.
It displays computer performance information.
It enables virtual memory settings to be customized.

11
When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
Roll back the driver.
Restart both the computer and the printer.
Scan the downloaded driver file with a virus scanner.
Use the Last Known Good Configuration to restart the computer.

12
Which directory contains Windows XP OS system files?
C:\WINNT
C:\WINDOWS
C:\Program Files
C:\Documents and Settings

13
A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs?
Enact a comprehensive security policy.
Upgrade all the operating systems.
Develop a preventive maintenance plan.
Create an Automated System Recovery CD.

14
Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system?
ACAPI
API
IRQ
PnP

15
A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will check the file system for errors?
Attrib
Chkdsk
Fdisk
Format

16
What would be the result of having a corrupt Master Boot Record?
A new application will fail to install.
The operating system will fail to start.
The printer will function incorrectly.
The keyboard will be unresponsive to the user.

17
A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS?
Format all the existing files with the NTFS File tool.
Create a new NTFS partition and copy the files into the new partition. The existing partition can not be changed.
Run the Microsoft Convert utility.
Overwrite the FAT32 file system with NTFS. Files will automatically be added to the new file system.

18
How much RAM can be addressed by a 64-bit operating system?
4 GB maximum
16 GB maximum
32 GB maximum
64 GB maximum
128 GB or more

19
When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.)
Existing files and settings are kept.
Changes to disk partitions can be made.
A clean copy of Windows Vista is installed.
The existing Windows installation is repaired.
The location of the Windows installation can be selected.
The Recovery Console can be used to repair the Master Boot Record.

20
What is the term for the ability of an operating system to run multiple applications at the same time?
multiuser
multitasking
multithreading
multiprocessing

Chapter 1 (score 91%)

1	Top of Form What are two factors that must be considered when choosing a computer case? (Choose two.) the size of the monitor the vendor that manufactured the motherboard the number of external or internal drive locations the size of the motherboard and the power supply the number of LED indicators at the front of the case Bottom of Form
2	Top of Form What are the two connector types for the 1394a interface? (Choose two.) 2-pin 4-pin 6-pin 8-pin 9-pin 15-pin Bottom of Form

 

3	Top of Form What is a function of a KVM switch? digitizes an image or document and sends the information to multiple computers stores images from both digital still cameras and digital video cameras on magnetic media provides capability to share a keyboard, a mouse, USB devices, and speakers with multiple computers provides biometric identification to an individual user by the use of fingerprints, voice recognition,or a retinal scan Bottom of Form
4	Top of Form A student has passed the CompTIA A+ certification exam. Based on this passing score, for which job is the student now qualified? network associate security technician network technician network professional PC hardware and software technician Bottom of Form

 

5	Top of Form Which type of ROM can be reprogrammed with software while it is still physically installed in the computer? EEPROM EPROM PROM ROM Bottom of Form
6	Top of Form Which type of computer resources are direct lines to the processor and are used by computer components to request attention from the CPU? DMAs I/O addresses IRQs memory addresses Bottom of Form

 

7	Top of Form Which three devices are considered output devices? (Choose three.) fingerprint scanner headphones keyboard monitor mouse printer Bottom of Form
8	Top of Form Which technology would be best to use for drive redundancy and data protection? CD DVD PATA RAID SCSI Bottom of Form

 

9	Top of Form Which two devices are considered input devices? (Choose two.) biometric authentication device printer digital camera projector speakers Bottom of Form
10	Top of Form Which two form factors are commonly used to build a new computer? (Choose two.) BTX NLQ ATX CLV ECC Bottom of Form

 

11	What is the function of a fan on top of a heat sink? to cool the memory modules to move the heat away from the CPU to draw cool air into the computer case to provide a water-cooling system for extremely fast CPUs
12	Which important feature is offered by the USB standard? A single USB connection to a computer can support up to 255 separate devices. It offers rates of around 580 Mb/sec in low-speed mode. It allows up to 920 Mb/sec in the 2.0 version. It can supply power from the computer to devices.

 

13	Which three system resources are commonly used for communication between the CPU or memory and other components in the computer? (Choose three.) IRQ DMA UDP I/O address USB PnP
14	Which memory module has a front side bus speed of 200 MHz? DDR-333 DDR-400 DDR3-667 PC100 SDRAM

 

15	A technician receives a complaint of poor image quality after the user changes the native resolution. While investigating the complaint, the technician discovers there is a mismatch between native mode and the native resolution of the peripheral. Which item is configured incorrectly? DLP LCD printer scanner
16	What is a function of the operating system in a computer? It defines the physical components in the computer. It instructs the computer how to process information. It provides instructions on how to access the Internet. It identifies the type of firmware that is installed in the computer.

 

17	A technician creates a simple circuit that has a 9 V light bulb attached to a 9 V battery. The power output of the light bulb is 100 W. Which equation should be used to calculate how much current in amps is required to achieve the full 100 W output from the 9 V bulb? I = P/V = 100W/9V = 11.11A I = P*V = 100W*9V = 900A I = (P/2)*V = 50W*9V = 450A I = P*2*V = 100W*(9V + 9V) = 8100A
18	Refer to the exhibit. Based on the advertisement that is shown, what is the native resolution of this computer system? 8x 3 GB 2.0 GHz 1919 MB 1280 x 800 13.35 x 9.57

 

19	Which IEEE standard defines the FireWire technology? 1284 1394 1451 1539
20	How many FireWire devices can be supported by a single FireWire port? 12 25 32 54 63 127